Field Support Engineer at Plush Work Resources, Lagos

Plush-Work Resources is a Telecomms Infrastructure, Haulage, and Power Solutions one-stop-shop offering a vast portfolio of world-class services across emerging markets. We are a professionally driven organization with expertise in telecoms site construction and management. With our specialized infrastructures, we provide, managed services which include: Site build/maintenance, power solutions, haulage and, security services for telecom base stations.


We are recruiting to fill the position below:

Job Title: Field Support Engineer

Location: Lagos
Commitment: Full-time position

Job Description

  • We are looking for dedicated field Support Engineers to ensure 100% Network availability via power on a daily basis by assuming direct responsibility on generators/energy solution maintenance on sites in line with SLA.
  • This will be achieved by ensuring outages are reduced while ensuring 24x7 site maintenance of all passive/civil infrastructures as per SLA

Job Responsibilities

  • Provision of technical support to regional field engineers
  • Ensure sites data base are adequately kept & well managed
  • Adequate monitoring of fault log in order to reduce repeated faults & reduction of MTTR.
  • 24x7 site maintenance of all passive/civil infrastructure as per SLA
  • Regional Power Implementation with adherence to SLA, Team Lead
  • Ensure PPM & other related maintenance activities are carried out as per SLA
  • To ensure 100% Network availability via power on a daily basis by ensuring outages are reduced /second.
  • Actively involved in design & implementation of Acceptance Test Procedure in accordance with Standard and Specification
  • Actively involved in the implementation of sites roll out the project according to Specifications and standard
  • Provision of professional diagnosis on Electrical problems with an immediate solution on sites
  • Directly involved in weekly meetings with all other team members for team bonding.
  • A specialist on-site alarm management system for effective site maintenance/zero downtime
  • Directly involved in a weekly meeting with all site maintenance contractors where issue affecting Network Availability & quality are discussed.
  • Direct responsibility on GENERATORS /Energy solution Maintenance on sites in line with SLA
  • Provision of Technical support to other colleagues with no power experience.
  • Quality Control monitoring
  • Ensure good &quality parts are used during maintenance and installation on sites.

Qualifications

  • Minimum of OND or Trade Test certificate with at least two years post experience in the telecoms industry.
  • Technical experience managing diesel generator management /maintenance
  • Must be computer literate
  • Valid Driver license and driving experience
  • Excellent writing skills required for proper e-mail communications and presentations.
  • Familiarity with technical remote morning tools
  • Strong teamwork abilities
  • Excellent problem-solving, communication and interpersonal skills
  • Proven experience interacting with customers, clients or stakeholders in some capacity.

Salary

  • Attractive

Application Closing Date
30th July, 2020.

How to Apply
Interested and qualified candidates should send their CV to: hr@pwr-ng.comusing the "Job Title" as the subject of the mail.

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